Industries · Home and trade services
The operating system for hvac.
Cash, average ticket (repair) and replacement close rate, deadlines and decisions for your customers, jobs and technicians, in one private workspace.
The numbers that matter
Healthy ranges are estimates. Estimates for US small and mid-size operators, not facts about your business. Based on commonly cited residential HVAC contractor benchmarks.
Average ticket (repair)
Typical: $350–$600
Replacement close rate
Typical: 35–50%
Maintenance-plan members
Typical: growing month over month
Technician utilization
Typical: 70–85%
Gross margin
Typical: 45–55%
Net margin
Typical: 8–15%
Sample weekly scorecard
Illustrative numbers for a business doing about $180,000 a month — not real customer data.
| Measure | Target | Last 4 weeks |
|---|---|---|
| Tickets | ≥ 60 | 55 → 61 → 65 → 62 |
| Average ticket | ≥ $450 | $450 → $480 → $460 → $420 |
| Replacement close rate | ≥ 40% | 42.6% → 40.7% → 37.3% → 37.7% |
| Maintenance-plan members | ≥ 300 | 303 → 278 → 281 → 311 |
| Callbacks | ≤ 2 | 2.1 → 2.1 → 1.9 → 1.8 |
Compliance reminders
Reminders, not legal advice. State and local rules vary — confirm with the agency.
EPA 608 certification on file for every technician · one-time · federal
Certification does not expire; keep copies.
State/local contractor or trade license renewal · ongoing · state
Cycle and continuing-education hours vary by state — see the state rules panel.
OSHA Form 300A injury summary posted · annually · federal
Post Feb 1 – Apr 30 if you have more than 10 employees (some low-hazard industries exempt).
Questions
- Which numbers does Billionaire OS track for hvac?
- Average ticket (repair), Replacement close rate, Maintenance-plan members, Technician utilization, Gross margin, Net margin. Each one shows a typical healthy range (Estimates for US small and mid-size operators, not facts about your business. Based on commonly cited residential HVAC contractor benchmarks) so you can see where you stand.
- Do I have to enter everything by hand?
- No. Connect your bank or upload a CSV and transactions are sorted automatically into an industry chart of accounts. You review only the ones it is unsure about.
- Does it handle compliance?
- It reminds you of recurring items such as epa 608 certification on file for every technician, state/local contractor or trade license renewal, osha form 300a injury summary posted. Rules vary by state, so confirm details with the agency; reminders are not legal advice.
- Can I run more than one business?
- Yes. Each business keeps its own industry pack, numbers and partner access, and you see them side by side.
- How do I try it?
- Start a 14-day trial with no credit card, or open the sample workspace without signing up.
See your own numbers in about 2 minutes.
14-day trial · No credit card required
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